We are headquartered in Mahesana, Gujarat State, India. We also have development center in Hyderabad, and we have offices in United States, Spain and Dubai. We have more than 500 employees spread across the globe
Website Design and Development and Mobile Development are our core competencies. Fifteen years ago, we started as a web development company, and we have developed a few thousands of web solutions for clients belonging to different industry verticals. Five years ago, we were one of the first companies to offer mobile application development, and we have created more than 2000 mobile apps, games and websites during this time.
Yes, we do. You may ask for extension of our project support after the project is completed. Nevertheless, the charges depend vary from project to project. You may ask this once the project size and scope is defined.
We do not include penalty clause in the proposal as it cannot be justified. It is highly unlikely event. The deadline of the project is met by Merchant IT Labin almost all the cases provided there is a delay from clients’ side.
Our willingness to sign the NDA shows that we care about the security of your idea. We follow strict security measures to nullify the chances of data theft. In addition, we sign strict confidentiality agreements with all our employees. Above all, we hire expert and skilled professionals who have a reputation for integrity. Our programmers would gain nothing by abusing your trust and risking their careers.
Merchant IT Labis in the industry of mobile and web technology since more than 15 yr. We have over 3000 clients from all across the world and bag more than 5000 projects on various technologies. The company is a trusted name in outsourcing the IT solutions and has a stand in the market. The company has ethical practice of developing projects with all confidentiality. Reuse of code or any such malpractice is strictly prohibited in our company. Our employees follow code of ethics.
Every project is unique and requires a fresh approach, but most projects pass through the following project development cycle: Step 1: Requirement Gathering and Analysis Step 2: Consulting for the Right Solution Step 3: Wire framing and Designing Step 4: Development Step 5: Testing & QA Step 6: Support Step 7: Deployment You can also click on the links to view our specific Mobile Development and Web Development methodologies.
Yes, if the project requires it and where our representatives are present, we will be happy send over the resource onsite for initial startup. Nevertheless, in case where our office is not present in your city/country and if the project is big, we may visit your place from our corporate office.
Why not? Just let us know your time zone and we’ll be ready at your service.
The process begins when you contact us with your requirements. We analyze your requirements and respond to you. On the basis of the further discussion, you can choose an engagement model that suits you the best. Thereafter, we begin the process of development.
1. Dedicated Model – Best for large enterprises with clear requirements. You hire developers who work dedicatedly on your project. You enjoy complete control over the hiring and development process. 2. Fixed Model – Perfect for small projects with simple and well-defined requirements. You provide us with clear requirements; we work on the basis of the instructions provided by you and deliver the project within predefined deadline. 3. Hybrid Model – Ideal for large projects with fluidly defined requirements. We analyze your project, define requirement and suggest the right hiring plan. You enjoy full control over the project, and you have the right to add newer goals during the project development process. 4. Time & Material Model – Excellent for midsized business that want to hire developers on an hourly rate. We analyze the project, and we agree on a mutually acceptable hourly rate. You pay only for the resources used, you can modify project objectives, and you can change the hiring plan at no extra cost.
These offshore engagement models have evolved over time to meet the specific needs of clients and to help them get the cost advantage irrespective of the size and complexity level of their project. The four options for engagement models ensure that you get the better part of the bargain whether you are a large enterprise with complex requirements or an individual entrepreneur with development needs.
Yes, you can select the developers you prefer. But we provide this facility only to those clients that hire dedicated developers. Dedicated Model is called as a Cream of the Crop where the clients can choose the best out of bests. The company provides resumes of selected programmers and sends to the client. The client then selects few of them to work on the project. Further detail about Dedicated Model.
You can hire as many developers as you want. The number of developers that you hire depends entirely on the complexity and requirements of your project. If you feel that your project is a simple one that can be handled easily, then you can hire just one or two developers. However, if you have a project with a high level of complexity, then you can hire an entire designing and development team based on your requirements.
We have excellent Internet Connectivity (99.99% uptime). You can communicate with the developers using and different IMs like GTalk, Yahoo, and MSN. You can also connect with them via Gmail or other email services. You can also use Skype to set up conference calls to talk directly with our developers. In addition, we provide you with a Basecamp account to connect with us through our PMS.
If your developer is sick or is on leave, you need not be worried. We always keep another developer on standby mode for such an emergency. In the absence of your developer, the standby developer will carry on your work without getting the project delayed. We are always prepared for situations like these, and we ensure that our clients do not have to suffer from such issues.
Yes, if you are hiring dedicated developer for a project, you have to hire them for a minimum of 3 months.
Yes, you have the facility to modify the objectives as long as you have chosen Dedicated, Time & Material or Hybrid Model of engagement. However, you cannot do so if you have opted for the Fixed Model.
You don’t need to have any knowledge regarding the technology. You just need to have a basic concept regarding the website, application or solution you want us to develop. You can opt for the Hybrid model. Our Business Analysts and Technical Business Consultants will analyze the information you provide and discuss the project with you. Thereafter, we will create a document that defines project objectives, scope and deployment. We will also offer you a hiring plan that fits your specific needs. Once you hire us, the process of development will begin.
That's great! As you won't need any consultancy from our side, you can simply go for the Fixed Model. Provide us with the scope and objective of the project, we will provide you with cost and time estimates. The project is developed on the basis of the guidelines set by you, and it delivered on time.
Yes, you can! In the model where you build your own team, it is possible to interview and evaluate the skills of programmers at Merchant IT Lab. Nevertheless, you are provided with each developer’s resume that contains information about their expertise and experience in the domain. Top ↑ 13.What if I want to use Merchant IT Lab resources for certain hours a week? Yes, that's possible. You can choose the Time & Material model and hire developers on an hourly rate. We analyze the project, and we agree on a mutually acceptable hourly rate. You pay only for the resources used, you can modify project objectives, and you can upgrade to other hiring plans at no extra cost.
Merchant IT Lab uses hundreds of different tools and technologies for developing mobile apps, web apps, websites and other IT solutions. PHP, Microsoft Technologies, Java, Open Source Technologies, HTML 5, Yahoo Store, Flash and Flex are some of the major technologies we use for web development. For mobile development, we use the SDKs for iPhone, Android, BlackBerry, Windows Phone, and Symbian. We also use several other tools and technologies that are specific to the mobile platform. For developing apps for several mobile platforms at once, we use cross platform technologies like Sencha Touch, PhoneGap and Titanium.
Yes, we do. But it depends on the size and scope of your project, and on the engagement model you choose. Talk our representative and tell him about your project details. On the basis of the information you provide, the representative will give you a clear answer. Top ↑ 16.Are programmers available for my time zone? Generally, programmers at Merchant IT Lab are available full-time during office hours. Our programmers work from 9:30 AM to 6:30 PM (Indian Standard Time). However, in special cases, we make the programmers available for discussion at a time that suits you.
Native apps are built for specific platforms (e.g. iOS, Android, Windows Phone etc.). They are built using platforms' native SDK and development platforms and are able to use some of specific features of device - e.g. Camera, Volume controller, speaker etc. The web based apps (also web-apps) run within the mobile browser and are virtually webpages that imitate the look of a native mobile UI. Such apps are advantageous over native apps as they give same user-experience on different smartphones. However, they can't use some features of devices like native apps.
Yes, we build mobile applications for all major mobile development platforms. You can hire our developers for developing app for iOS (iPhone and iPad), Android, BlackBerry, Symbian and Windows Mobile. Whether you want to develop apps for just one or two platforms, or want to develop an app that works on all the mobile platforms, we are at your service.
We don’t have control over this. Nevertheless, most of the applications developed by Merchant IT Lab do well on the market. If you are keen to earn out of the application, we recommend using our Business Analysis provided by the experts. Merchant IT Lab offers consultancies in such cases.
Yes, we are. We have professional partnership model for clients who want to grow in business with us. As of now, in the year of 2012, we have more than 10 partners globally.
If you want the changes to be made in the app, it will cost you. We recommend having the project scope defined before beginning the project to save time and money.
Yes, we do at free of cost! Nevertheless, you’ll have to pay the minimum amount of charge (fees) by the main company (for example Apple AppStore Yearly charges US$99.00).
The framework or programming language that we use to develop applications depends upon the chosen platform by the client. For example, for iPhone application, we use iOS SDK, Objective C, Xcode, and other tools and technologies provided by Apple. Similarly, for Android application, we use Android SDK. We expertise in frameworks of Open Source and Microsoft Technologies for Web Service and API based applications.
Yes, we do.
Yes, you can get an application that would work in all platforms. For such development, you need to go for cross-platform mobile development in which our developers use frameworks that are used to develop the main application and then deploy it across your desired platforms. For more information on our cross-platform development services, you can check out our services for cross-platform mobile development.
Yes, we can. You can hire us for just writing codes for programming.
Most of the apps we develop don’t get rejected. There are no special criteria for this but just making a neat and clean app works. Our apps are foolproof and bug-free as they pass from various robust testing. Though we don’t guarantee of approval on iTunes as it may be rejected other than technical fault.
Need of hosting or website depends on what architecture your application is using. If your application requires database and web services that connect database to the app, you need hosting in order to manage database and those web services. If you already have hosting infrastructure and server - we can help you utilize the same. As far as website goes, if you need your end users to do any activity or you need website for marketing your app, we can help you develop that as well.
You may! Nevertheless, this may be chargeable.
Unlike web apps, mobile apps do not have access to remote databases. In order to fetch the data from the servers, an alternative service is needed. Web services or APIs are that alternative. By creating XML/JSON files from the database, we can use data from these files for user application.
No. Flash is not supported on any iOS device. The support for flash is going to be discontinued from Adobe (who owns flash now) for mobile devices. Also, the flash is very rapidly being replaced by core SDK capabilities and HTML5.
At Merchant IT Lab, we help you get continuous updates at different stages of development. When the app is ready to be tested, we will obtain your device information so that we can deliver you test builds which you can install on your device. You will be able to continuously test the app on your own device before it gets released.
The overall time to build a website depends on several factors. The first one is the complexity of the project. A static website usually takes less time than eCommerce websites or websites that require flash development. Some minor or major changes may increase the time limit. An average time taken by our web developer for a static website will be lesser than a website with flash and other dynamic graphics. Nevertheless, to develop complex websites such as eCommerce website takes a bit more time.
Our quality service at affordable cost is our USP. We know the value of your money and hence, we work with full dedication and devotion to turn your venture into a successful one. We have pool of experts in various technologies including php, Microsoft (.net), Java etc. Whether it is a simple, static website or a complex, eCommerce project, we never let our clients’ compromise with the quality. We put the same efforts and dedication into a static website as we do in a complex project. We provide efficient web development services in various top frameworks including the various open source PHP frameworks.
Of course, we do! It’s called as Responsive Web Designing. Our experts have hands on latest technology based on HTML5 and CSS3. We develop eye-catching and graphically convincing web designs that fit even on mobile devices. Nevertheless, you may have to specify this in your objectives before the project begins.
Yes, we do provide a few options. However, we encourage our buyers to be precise in their requirement and elements on the website depending upon what, we develop a few options. This saves time and money and fastens the process of web development.
Generally, no company provides you with this. But Merchant IT Lab offers a couple of changes during website development other than the objectives specified. Nevertheless, we firmly suggest discussing and defining the scope and elements before project begins. This saves time, resources and money.
We do it only if clients ask.
Over the last 15 years, we have developed thousands of websites for companies belonging to different industry verticals. Be it blogs, portals, ecommerce sites or enterprise-level sites, we have expertise and experience in every aspect of website development. We'd have to analyze your specific requirements to say with certainty that we have developed websites similar to yours. But more likely than not, you'll find that we have worked on projects similar to yours.
We use standard architecture –Mobile View Controller (MVC), a type of UI separating the representation of information from the user interaction. We do have different frameworks and use as per the project type and demand.
Open source denotes to apps development wherein the coders can access and alter the source code. MS Technology (.net) is a commercial source with limitations on code use, change, and distribution. Open sources are free to download (and so low in cost) and has good community support.
A static website is coded entirely with HTML where every webpage is a separate document without any database or external file to depend. Said this, the only way to edit such page is editing each page separately. A dynamic website has complex code like php or ASP with greater degree of functionality such as integrated with content management system. This has database and other source support. In this, you can update web pages without having knowledge of HTML or software. It solely depends upon your project type and the purpose. While fixed websites (that don’t require much data to be drawn from external sources) are better developed in static, others are good in dynamic.
Cloud computing is having specific data you require ready for use anytime from anywhere. For this, data should be transportable and mobile. The purpose of cloud services is to synchronize data among several devices and fast access. As of now, we don’t provide cloud services but we certainly develop mobile and web applications that are cloud compatible. You may mention this while developing app and we take care of it.
eCommerce requires special coding and huge flexibility. We recommend closed or paid sources (such as ASP.net) over open source technology for several reasons, security and flexibility being the major concern.
Content Management System is a software package, which makes maintenance of websites in more systematic way. The owner can manage their websites without any help. In case you want multiple users with multiple roles for your website, CMS is recommended.
A web portal is a basically a website that uniquely fetches data from various sources. Generally, every information source has its own section on the webpage to display info. These days, revolutionary changes in technologies have made portals rendering greater benefits. Portal promises to deliver a more consistent and logical info management platform. As a result of this, it is a more use oriented approach for better accessibility.
We have special department (QA & QC) to test projects. We follow series of below mentioned robust testing for the projects we develop… 1. GUI testing 2. Cross browser testing 3. Black box testing 4. Navigation testing 5. Network testing 6. System testing 7. Unit and integration testing 8. Functional testing 9. Testing on various devices and platforms Before the project is ready for above mentioned testing, we parse the code using special software and also manually. Our special programmers leave no stone unturned in screening the codes before executing them for the final version.